Terms of Service

1. Acceptance of terms

By creating a BrandBnk account or using any part of our platform, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use BrandBnk. These terms apply to all users including free trial users, paying subscribers, and enterprise clients.

2. What BrandBnk provides

BrandBnk provides brand signal intelligence, including real-time data on hiring activity, ad spend changes, product launches, funding rounds, rebrands, and open briefs, to help agencies identify and pursue new business opportunities.

We do not guarantee that any signal will result in a won pitch, a new client, or any specific business outcome. Our data is sourced from public and licensed third-party data, and while we take accuracy seriously, we make no warranty that signals are complete, error-free, or current.

3. Permitted use

BrandBnk is licensed for use by the number of seats included in your plan. You may not share login credentials, resell access, or scrape or copy our platform data for use outside BrandBnk.

You may use signal data to identify and contact prospective clients, build pitch decks, and inform new business strategy. You may not use it to spam, harass, or contact individuals who have opted out of commercial outreach.

4. Subscriptions and billing

Paid plans are billed monthly or annually in advance. You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not offer refunds for unused portions of a billing period except where required by law.

We may change pricing with 30 days notice. Early access pricing is locked for the lifetime of your subscription as long as you remain on a paid plan without a lapse.

5. Intellectual property

All BrandBnk software, brand assets, and compiled data sets are owned by BrandBnk Ltd. Your subscription grants a limited, non-exclusive, non-transferable licence to use the platform. You retain ownership of any original work you create using our platform.

6. Prohibited conduct

You agree not to: reverse engineer, decompile, or attempt to extract source code from BrandBnk; use automated tools to access or scrape the platform; introduce malware or otherwise attempt to disrupt the service; or impersonate BrandBnk or any BrandBnk employee.

Violation of these terms may result in immediate account suspension without refund.

7. Limitation of liability

To the maximum extent permitted by law, BrandBnk's liability to you for any claim arising out of or related to these terms is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

8. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales. If you are a consumer in another jurisdiction, mandatory local consumer protection laws may also apply.

9. Changes to these terms

We may update these terms from time to time. We will give you at least 14 days notice of material changes via email. Continued use of BrandBnk after the notice period constitutes acceptance.